Responsive recruiter

Replies within 24 hours

Benefits:

Bonus based on performance
Competitive salary
Free uniforms
Paid time off
Training & development
Wellness resources

Job Title: Dispatcher – Scheduling & Customer Support
Company: Bright Brothers of East Tampa
Job Type: Full-Time
Location: { job.location.name } with hybrid available after 30 days
Pay: Competitive, based on experience
Schedule: Monday–Friday, 8:30 AM–5:00 PM

About Bright Brothers

At Bright Brothers, we’re passionate about making homes cleaner, brighter, and more beautiful. We’re a full-service soft washing and holiday lighting company committed to delivering outstanding results and exceptional customer service. Our advanced softwash technology offers a safe, effective alternative to pressure washing. As we grow, we’re looking for team members who value professionalism, customer care, and a positive work environment.

Position Summary

We are seeking a Dispatcher to coordinate and manage daily scheduling operations. This role is crucial to ensuring that our field teams run smoothly and efficiently, while also maintaining strong communication with our customers. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this could be the perfect role for you.

Key Responsibilities

Schedule sales appointments and production jobs accurately based on scope and availability
Maintain clear, professional communication with customers for follow-ups, rescheduling (including weather delays), and issue resolution
Monitor and coordinate maintenance and service for company vehicles
Coordinate the distribution of service flyers and watering notices for commercial properties
Maintain and update customer information using our CRM system
Run reports and assist with administrative tasks as needed

Qualifications

High school diploma or GED (preferred)
Previous experience in scheduling, dispatching, or office administration (preferred)
Strong organizational skills and the ability to manage multiple schedules simultaneously
Excellent communication and customer service skills
Detail-oriented with a positive, team-first attitude
Proficiency with computers and CRM software is a plus

What We Offer

Competitive pay with opportunity for bonus
Continued on-the-job training and development
A supportive, team-oriented work culture
Opportunities for career advancement
A rewarding role with impact on day-to-day company success

Apply Today!

Join a growing company that values your skills and is committed to your success. If you’re ready to bring structure, communication, and professionalism to a dynamic field team—we want to hear from you!

Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Flexible work from home options available.

Compensation: $18.00 per hour

About Us

At Bright Brothers, we pride ourselves on being the go-to provider of high-quality soft washing, gutter cleaning and protection, and full-service holiday lights. Our mission is simple: to be the exterior washing and holiday lighting company of choice, by providing high quality services, promptly and reliably. We believe in going above and beyond for our customers—being friendly, helpful, and always willing to take that extra step to ensure satisfaction.

We’re more than just a service company; we’re a team that values customer service and believes in delivering the best results every time. Whether it’s ensuring a roof is clean and protected or making homes shine with beautiful holiday lights, we are committed to exceeding expectations.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Bright Brothers Corporate.}

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from Bright Brothers of East Tampa.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

How many years of experience do you have in the customer service field?*

Do you have experience using technology to manage a schedule for several people?*

Do you have experience speaking with customers over the phone and making outbound calls to follow up?*

Are you able to stay focused and productive, even when working on tasks with minimal supervision?*

Referral code from a current employeeIf no code provided, add their name instead.

Why Should You Join Us?

Comprehensive Training

We offer the best training in the industry, with hands-on, in-the-field experience across all of our services. You’ll be equipped with the skills and knowledge needed to succeed.

Competitive Pay

Our unique pay structure is designed to allow you to earn more than with other companies. At Bright Brothers, your effort and dedication are rewarded.

Growth Opportunities

We are constantly expanding, which means there’s room for career growth and advancement. Whether you're looking to lead a team or expand your skill set, Bright Brothers supports your professional development.

Core Values

We are built on a foundation of trust, reliability, and professionalism. These values not only define our work but also guide how we treat our employees and customers alike.

A Friendly and Supportive Work Environment

We’re all about fostering a positive and supportive atmosphere. Our team is friendly, approachable, and always willing to lend a hand when needed.

Customer-Centered

We understand that customer service is the key to success. That’s why we emphasize being prompt, courteous, and dedicated to providing the best possible service every day.